Experienced staff - a single point of contact
As an agent, Silver Star Agencies represents the interests of its clients – both operators and charterers – in every conceivable aspect of their business:
- Cargo documentation
- Customs
- Crew services
- Taking provisions and stores (including bunkering).
Every member of the experienced SSA team can handle all these aspects. As a result you never need more than a single point of contact. A single telephone call is often sufficient.
A good agent informs and reports actively, proactively and even unsolicited. The task of an agent includes identifying problems and offering solutions whenever they arise. Thanks to advanced communication equipment – an element in which we continue to invest heavily – our people are always available, immediately up to date and rapidly in touch with the customer or his partners. This means that decisions can be taken rapidly, saving money and reducing frustration. We offer a no hassle service.